CVE-2025-24391

Vulnerability Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X

Vulnerability Details

Published Date

July 14, 2025

Last Modified

July 15, 2025

Source

NVD

CVE-2025-24391

Vulnerability Description

Vulnerability Details

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