CVE-2026-48210

CVSS Score & Metrics

Base Score

5.7 / 10

Vector String

                                        CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N                                    

Vulnerability Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend

This issue affects OTRS 2026.3.1

Vulnerability Details

Published Date

May 31, 2026

Last Modified

May 31, 2026

CWE ID

CWE-200

Source

NVD

Vendor

OTRS AG

Product

OTRS

External References

https://otrs.com/release-notes/otrs-security-advisory-2026-09/

CVSS Score & Metrics

Vulnerability Description

Vulnerability Details

External References

Discussion (0)

Add Comment